Privacy Policy
Effective Date: January 1, 2025
At PropZella, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered virtual tour platform.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and email address when you create an account
- Payment information for subscription services
- Property details and images you upload for virtual tours
- Communications with our support team
Usage Data
We automatically collect certain information about your use of our services:
- Device information and IP address
- Browser type and version
- Pages visited and time spent on our platform
- Feature usage and interaction patterns
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our virtual tour services
- Process payments and manage subscriptions
- Generate AI-powered virtual tours and videos
- Improve our platform and develop new features
- Provide customer support and respond to inquiries
- Send important updates about our services
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who help us operate our platform
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained until you delete your account, while generated content may be retained according to your subscription plan.
6. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Contact us with privacy concerns
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform notifications.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at shania.verma@gmail.com
Your privacy is important to us. By using PropZella, you acknowledge that you have read and understand this Privacy Policy.
